What to Do When Your Draper Lift Doesn't Move and How to Fix It Without Breaking Anything

Do you have a Draper Projector Lift that won’t move? Don’t worry—it happens. The good news is that most problems are minor and can be fixed without calling an expert. This post will guide you step-by-step in super simple words so you know exactly what to check and how to fix it without damaging anything.

Let’s walk through it.

Check the Power First

Sometimes, the issue is just power. Before thinking it’s something big, make sure the power is on.

Try these easy steps:

Check if the Draper projector lift is plugged in properly.
Make sure no breaker has tripped in your electrical panel.
If the lift has a remote, change the battery.

If there’s no power, the lift won’t move at all. Fixing this might be all you need.

Look at the Wall Switch or Remote

Draper lifts usually come with a wall switch or a remote. If the switch or remote isn’t working, the lift won’t move.

Here’s what to do:

Press the wall switch and see if you hear a sound or feel any movement.
Try using the remote again and check the distance. Stand closer.
If you have a backup control method (like a wall switch using a remote), try that too.

Sometimes, the remote might be out of range or just needs a reset.

Check for Obstructions

Something might be physically blocking the lift. Even a small object can stop it.

Do this:

Look around the lift area. Ensure no wires, cables, or ceiling tiles are in the way.
If the projector or mount is crooked or loose, that could jam the lift, too.

Never try to force it down. That might damage the motor or frame.

Try the Manual Override (If Your Model Has It)

Some Draper Projector Lift models have a manual override. You can move it by hand if the motor isn’t working.

Depending on the model, you may need a tool (like a crank or hex key).

Check your user manual for instructions. Go slowly and never use force. If it doesn’t move easily, stop.

Listen for Sounds from the Motor

Turn on the lift and listen. Do you hear the motor trying to run?

It could be stuck if it makes a humming sound but doesn’t move.
If there’s no sound at all, it might be a power issue or a motor problem.

Sometimes, motors pause due to overheating. If the lift was used many times in a row, give it 15–20 minutes to cool down before trying again.

Reset the Control System (If Connected to Automation)

If your lift is connected to a control system like URC, sometimes the system needs a reset.

Here’s a simple reset idea:

Turn off the power to the lift and control system.
Wait for 30 seconds.
Turn it back on and try again.

This clears out any temporary glitches that may be stopping the lift.

Avoid These Common Mistakes

Trying to fix things without thinking can make it worse. So remember:

Never use force to pull or push the lift.
Don’t open the motor box unless you’re trained.
Don’t ignore small sounds or movements—these can be early signs of trouble.

If unsure, it’s better to call someone who knows how to handle it.

When to Ask for Help

If the lift doesn’t move after all the above steps, a technician might be needed. That’s okay. It’s better to be safe than sorry.

The good news is that if you’re in the UAE, Evig, Draper’s UAE distributor, can help you with support and genuine parts. They know the products well and can help you fix things correctly.